User talk:Saad Saeed/Xperiencedays.com
Saad Saeed's Comments on Xperiencedays.com
- Saad Saeed (delighted) : Re-gifters beware! I love the idea behind this website. Often I run out of ideas on what give to give someone as Ive already perhaps given them that gift or the gift is too boring. Giving the gift of "experience" is a whole new deal. I just wish this type of service was available in my part of the world too ;) 20:58, 14 October 2008 (PDT)
Dear Xperience Days management,
I wanted to send this email in recognition of some of the best customer service I have experienced in a long time.
I purchased an Xperience Days skydiving trip on a United Way fund-raiser through my company. I was given some American Express gift certificates that expired very soon and ultimately did not fit into my time frame. I called your company and spoke to Jasmine, expecting a bit of a fight on pushing the date back a little.
Jasmine was very friendly and accommodated my needs in a very timely and efficient manner. I sent the certificates back to her and received confirmation and the new certificates the same day they were received. Unbelievable.
I am greatly looking forward to my skydiving trip this year, and while I have been before, this will be a first for my wife. Unless there is poor customer service when I am in California (which I don't expect), it is without reservation I will recommend your company/services to my friends and colleagues.
Thanks again,