Smallbusiness-crm.com
Title
Small Business CRM : CRM Guide for Small Business
Description
Excerpted from the website description:
- Provides small business CRM information and the benefits of CRM for small business. Also offers small business CRM Blog and CRM Directory categorized to offer various crm related resources.
Additional Information
Whilst most managers agree that employee engagement is key to the success of a high performance sales culture, the harsh reality is that knowledge management tools like CRM are not robust enough to cope with this demand. CRM is normally purchased to help sales departments improve but statistics show that between 50% and 80% of the time they fail to deliver (Gartner / Pepper & Rogers).
email: 
and request the whitepaper 'Organising Knowledge for Sales Success, 2009' for more information
