Silent Treatment
Description
pulled from site's meta descriptionThe Silent Treatment details the success and limitations of current safety tools. Most of these tools work by warning caregivers of potential problems. But warnings only create safety when the caregiver who is warned is able to speak up and get others to act. The data in this study reveal that caregivers, including nurse managers, are often unable to accomplish this level of candor. As a result, they either clam up or blow up; they fail to have an influence; and patients are harmed.
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