SeedFest.co.uk is about variety of heirloom garden, tips, articles etc.
Title
Vegetable Seeds UK - Heirloom Vegetable Seeds
Community Reviews
SeedFest (aliases Roguelands Seeds Company and Anioleka Seeds Company) are well-known scamsters. Here are a few testimonials from past customers:
- On May 10, 2007, Chillipepper London (United Kingdom) wrote:
- I am in the UK and have been trying for 2 months to have my order from this company delivered. My son and I have emailed seedfest.co.uk on numerous occasions both from the only email they sent us and also from their website so they cannot claim we've used an incorrect email address. The company simply ignores us. They only replied to our first email. This is what they said: "Good morning! Please have our thanks for your order and for your inquiry. According to our records, your order was: 18 Mar 2007 - Received 23 Mar 2007 - Order Shipped Please remember, that as per the notification on our site, as of 10/05, all orders are now shipped from our central office here in Oregon and that we no longer maintain an office in the UK. As a general rule of thumb, most orders going to the UK typically require 10 to 14 days for delivery. Thanks again! Kindest Regards, Kelley Spurling @ Roguelands Seeds Co." There can be no excuse for the apalling way this company treats customers. Surely, the bad publicity is bound to cost more than they gain by being dishonest. I am curious to to hear their excuses but even more anxious to receive my seeds.
- On Apr 20, 2007, terryjl ipswich (United Kingdom) wrote:
- I too have ordered some seeds from seedfest and have not received them. I have contacted them by email and after my second email got a reply and they said "they must be lost in the post". They then said they would resend the order which never arrived. They are now not replying to my emails. I would strongly advise against ordering from this company.
- On Apr 11, 2007, RANGI hastings (New Zealand) wrote:
- Before posting my negative comments,can anyone tell me the connections between Anioleka,seedfest and rogelands.They used diffrerent names in their e-mails to me. Why? Before xmas i e-mailed roguelands to ask if we could swap tomatoe seeds.They agreed,so i sent the New Zealand variety J Walsh,plus a good will gesture of a packet of Port Albert cucumbers seeds.I advised them they had been posted and kelly advised me my selection would be posted.Never heard from them again.They wouldnt reply to e-mails(sound familar). I was ripped off.I advise caution,and remind folk if the above seeds appear for sale,they were obtained dishonestly.
- On Apr 11, 2006, marrowman shrewsbury (United Kingdom) wrote:
- Ordered seeds early feb 2006 it is now mid april and no sign. I contacted seedfest twice and recieved an automated reply but no seeds or money back. I paid by paypal who tried to get in touch with this company and retrieve my money but were unable to do either. I wish I had researched this company before hand. (Perhaps its other name roguelands should have been a clue) Seedfest are the worst seed company I have ever dealt with.
- On Apr 11, 2005, calamitybill Putnam, CT wrote:
- I ordered seeds on Mar.17,'05 from Anioleka Seeds. I waited two weeks, and then e-mailed the company concerning the order. There was no response to the e-mail. I called the phone number posted at the web site, CCNow responded and a tele-marketer told me that there was no way to track the order though it may be held up in customs in Boston. I called again today, they were sorry that they could not help me. I would advise against doing business with Anioleka Seeds, and or CCNow.
- On Mar 24, 2005, Inka wrote:
- Yet another disgruntled customer here. Many weeks of waiting with deplorable response to e-mails. Their excuses of seeds “lost in the mail” are a joke. Surely the Royal Mail cannot lose as many orders as they suggest. Whether it is ineptitude or fraudulent business practice, SeedFest has my money and I have given up hope of ever getting what I paid for. I have dealt with many reputable online sellers of Heirloom seeds. These are merchants who answer e-mails, are capable of using a postal system and send orders in a timely manner. SeedFest is not one of them.
- On Mar 9, 2005, RBEAN nottingham (United Kingdom) wrote:
- Waiting for my seeds one month on. Poor response to emails. On it goes........... Think I might grow cress seams easier!!!! No recommendations here...
- On Mar 3, 2005, rp2005 Exmouth (United Kingdom) wrote:
- Like other posters, I ordered seeds and have not received them. I placed my order on the 7th December 2004 and heard nothing. I e-mailed them and, initially I had the same courteous e-mails apologising and blaming the post! They said they would send a duplicate order straight away. They said this several times so I must have dozens of orders floating around in the post somewhere! I've kept contacting them but they are taking longer and longer to reply. It is frustrating that they don't list their telephone number, it seems impossible to get hold of... ...or so I thought! So, for any other dissatisfied customers, the person to speak to is: Andrea Johnstone, and she can be contacted on: 01224 780104 (00 44 1224 780104) I've just spoken to her and she was apologetic and said she would send a duplicate order tomorrow - so I'll keep you posted!
- On March 4th, 2005, rp2005 added the following:
- After my telephone conversation with Andea Johnstone, I received an email with the tracking reference for my order (as requested). It arrived this morning. 3 days short of 3 months! Can't say I'd use them again.
- On Mar 1, 2005, aries44 Miami, FL
- (Zone 10b) wrote:
- I ordered seeds from this company in early January. After waiting a few weeks for delivery, I sent a note to them and they responded very quickly, saying the seeds were lost in the mail and that they would have to look into it. After another few weeks, I sent another email and they again responded with a form letter, apologizing for their busy season, being understaffed, etc. and that they would be dealing with my situation asap. Well, a week later (mid-Feb) I wrote them again for a status and they said they resent my order. A week ago, still no seeds so I sent another email to which their has been no response. So, over seven weeks and still no seeds. This company appears to be having some major problems. I won't be doing business with them again
- On Feb 25, 2005, Stanp Norwich (United Kingdom) wrote:
- I placed a small order for some seeds, got a message to say it had been shipped. When the seeds didn't arrive about a month later I contacted them and got a very quick and friendly reply saying they had been having trouble with Royal Mail and would send the order again. A couple of weeks later there was still no sign of the seeds so I wrote to them again and got another quick reply thanking me for reminding them. After another couple of weeks without delivery I asked whether they would prefer to refund me and this time got no reply. Having seen the rest of the feedback here, I would steer clear of this company.
- On March 6th, 2005, Stanp added the following:
- I should add that they have now delivered the seeds (March 5 2005 - the order was received on Dec. 15 2004), but only after I contacted the card processing company CCNow. I would still not order from them again and can only hope that all other outstanding orders will now be delivered or refunded.
- On Feb 24, 2005, Simray Dorchester (United Kingdom) wrote:
- Ordered Seeds on 26th Jan 2005. Seeds did not arrive, so I emailed to explain the problem (1st Feb 2005). Seedfest replied to my email on same day and told me they were having a lot of items lost in the post and would sent out a replacement ASAP. But no Seeds arrived. On the 8th Feb 2005 I emailed Seedfest again and received what looked like an "automated reply" telling me that Seedfest were very busy and unable to deal with emails until the rush subsided. Well 16 days later and still no seeds in the post. I have emailed 2 more times but have not received any reply. Maybe Seedfest are one of those companies unable to deal with problems and I was just unlucky to have a problem. But whatever the reason I am very unhappy with this company - I`ve been buying things online for 7 years or so and this is the first time I`ve been let down - and to think it was a Gardening Company who have done so - I`M NOT IMPRESSED (and they do not publish a phone, number so I can`t even ring them up). But if they ever sent my Seeds (or even refunded my money) I would happily reappraise my opinion of them.
- On Feb 2, 2005, leighv Cordova, NE wrote:
- BEWARE!!!!!!!!!!!!!!!!!!!!!! It seems that seeds that are "lost in the post" seem to be an often occurence with this company... I ordered some seeds last year - they never arrived. I sent an email and was assured that another package would be sent. Weeks later - and still no seeds!!!! While one package can easily be lost in the post - I refused to believe that 2 packages can be loss - and after reading other user's comments on this board - I absolutely refused to believe it!!! You might also note that this company's Ebay user id - no longer registered. Personally, I am calling Trading Standards and taking my case to the small claims court... BEWARE!!!!!!!!!!!!!!!!!!!!!! BTW - if you want a very quick and great service - use Nicky's Seeds. I am not connected with this company - and only used Seedfest as Nicky's Seeds did not have asparagus seeds......
- On March 17th, 2005, leighv added the following:
- In response: No proof of shipment has ever been provided despite several demands. As do not seem to be the only person not to have received their seeds (just look at all the other posts) - my advice remains the same - BEWARE!!!! I have reported this company to the Trading Standards in their region. ANYBODY ELSE THAT HAS HAd PROBLEMS - PLEASE SEND ME YOUR DETAILS AND I WILL SEND THESE DETAILS WITH MINE TO TRADING STANDARDS. [e-mail: seedfest@varnham.com] As for the email claim - I have sent emails on 5 different occassions - without response!!! As for bending over backwards - not sending seeds, not responding to emails, not providing proof of shipment, etc, etc is not what I call "bending over backwards" The UK post office might be at crisis point but just look at all the other people that have been bothered to find this forum and then bothered to warn others. I am not alone and neither will you if you purchase from this company. I would also like Seedfest's definition of "very quickly". As I said before - 5 sets of emails have gone unresponded over a 4 week period. The reason why they are no longer registered in Ebay is because Ebay stopped them - for one reason or another... I will let you decide why... As for the claim that just because somebody sends an e-mail, it does not mean that the intended recipient has received it - that's nearly as laughable as somebody sending a package 3 times and the recipient not receiving one of them..... The quote "We are always here to help" is also laughable. Yes - they are here to help themselves to your money. They don't try to please anybody - this company is a SCAM!! BEWARE!!
- On December 10, 2004, haydns wrote:
- WARNING!!!This seller did not send goods or respond to emails DO NOT BUY
- On May 4, 2004, mmat wrote:
- Unfortunatelly I had exactly the same unpleasant experience with this company as the last customer that posted his/her comment here. According to the great customer feedback on their page I thought I could trust them completely, but obviously I was wrong. I ordered 28 US$ worth of seeds from them on March 27th. My credit card was charged through CCNOW and the seeds supposedly shipped on March 31st. So far, so good. But it's been more than a month now and I still haven't received anything from them. After more than three weeks of waiting, I e-mailed them on April 23rd, inquiring about my order. I still haven't got any kind of reply from them at all. I must say that I am very disappointed. I expected much more from this company. I don't know why I'm being ignored by them, but it seems I'm not the only one. I don't know why some customers are very satisfied and others just rudely ignored. I lost time and money here and now I have to find my seeds elsewhere very fast, otherwise I'll be late with the seeding.
Additional Information
http://davesgarden.com/gwd/c/2621
