RubyLane.com Is an antiques, collectables and fine art resource.
Title
Antiques, Collectibles, Fine Art, Artisans at Ruby Lane: Wed, June 14th
Description
Tom is responsible for the overall management, interface and design of www.rubylane.com. IBM recruited him right out of school to work in their high-end computer graphics division in Kingston, NY. Three years later, he accepted the position of Technical Liaison at IBM Japan in Tokyo. While there he was able to dramatically streamline the customer service procedure and problem solving process, shortening the timeframe from 18 months to a few weeks. During his six years in Japan, Tom worked closely on-site with clients such as Nissan, Sony, Toyota, and Honda. After leaving Japan, he spent a year working in Germany, London, and Detroit on the Ford account for IBM. When his division was relocated, he decided to move to California, and joined a newly formed company that created email software. As the project manager for the Windows product line, he managed the internationalization of all their product lines, which included 26 Unix versions, Mac, and Windows in French, German, Spanish, and Japanese. After the company was bought, he worked as an independent internationalization consultant for a variety of different technology groups within Platinum Technology, until founding Ruby Lane in 1998. Tom grew up in Grand Forks, North Dakota, and went to school at the University of Minnesota in Minneapolis. He graduated with top honors in 1985, with a B.S. in Computer Science, with a Minor degree in Mathematics and Music.
Karen has a unique combination of talents. She has 10 years of marketing experience with Patagonia, where she developed and managed their Consumer Affairs Department, followed by serving as Director of Advertising, Public Relations and Promotions. She then served as the Product Line Director for Patagonia's Performancewear line, with an additional emphasis on researching new markets. Karen then served as Director of Apparel Marketing for the U.S. Office of the Japanese-based Mizuno Corporation, where she oversaw marketing and development of each product as well as development of all apparel-related sales and marketing materials. Before joining Ruby Lane as a full time Director, Karen launched and ran her own successful marketing firm Marketlink, which provided marketing services to small businesses for 8 years. She has a B.S. in Advertising Design from the University of Maryland. Having lived in Europe and traveled extensively, she is multi-lingual and is able to apply her business skills with a global perspective.
Jeanne and her staff of customer support specialists, representatives and shop reviewers do a great job of helping Ruby Lane's shops and visitors with questions about our site. Jeanne graduated in 1982 with a B.S. in Nutrition and Food Science from the University of Arizona. With 20 years experience in the customer service field for IBM, Jeanne brings her knowledge of Order Backlog Management, Personnel, and Finance and Accounting to Ruby Lane. On three occasions, she has been awarded top Customer Service awards for her job performance and achievements.
Languages
English
Contact
- Ruby Lane, Inc.
-
- San Francisco CA
- United States 94104
-
- +1.4153627611
Additional Information
Related Domains
External Links
- Alexa: RubyLane.com
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