Qams.com

Title

Quality Assessment Mystery Shoppers

Description

About Us

WHY MYSTERY SHOPPING? A FACT: Businesses that utilize Quality Assessments Mystery Shoppers, Inc. give improved, noticeably better Customer Service and product implementations. Mystery Shopping

68% of your customers who stop buying from you do so because of an attitude of indifference or rudeness by an employee or usability issues with your website or across channels.

All channels are in synch! From in-person visits to your website, your customer receive the best customer experience possible. For location shops, your customers are serviced by a friendly, attentive staff, in a clean environment. If web-based your technology tools always meet their needs. You want your staff to be knowledgeable about those products, and be able to Suggestive Sell appropriate add-ons. We ensure all of these procedures are done.

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