NoveltyTelephone.com
Title
Novelty Phones, Telephones, Turntables, Radios, Lamps, Clocks, Remote Controls
Description
When I purchased a product from this company, I called them right away. He directed me to their Return Policy, which states:
http://www.noveltytelephone.com/faq.html#14
WHAT IS YOUR RETURN POLICY?
... [[DO NOT return any items directly to Phone Phun Novelty Telephones PLUS. Returns to a manufacturer or distributor will not be accepted without a Return Authorization Number. Unauthorized returns will be refused. Returns not in their original packaging and condition, with all parts, accessories, and manuals, will not be accepted.]] ...
This is funny because people generally don't look at the FAQ before they buy, they look at the "THE PHONE PHUN NOVELTY TELEPHONES PLUS GUARANTEE" linked to the home page, which states:
http://www.noveltytelephone.com/guarantee.html
The American writer Isaac Asimov wrote I don't subscribe to the thesis Let the buyer beware. I prefer the disregarded one that goes Let the seller be honest.
The Phone Phun Novelty Telephones PLUS Return Policy:
Our return and replacement policy aims to ensure your complete satisfaction. '''In the highly unlikely event that your order arrives damaged or defective, you may return it within 10 days of receipt for replacement or exchange.''' We will always go out of our way to be fair, but we ask that our return procedures be followed. Please note that we can refund return shipping costs only if the return is a result of our error. We recommend that you send your return via an insured carrier. We cannot be responsible for returns that are lost in the mail. See our FAQ page for complete details.
As far as I am concerned, I have written off the $70 I spent there as a bad investment and just want to make sure that other people do not make the same mistake I made. He my say that he is honest, but would a dishonest man lie to make a buck? This one obviously does...
Contact
- Robert E. Vaughan
-
- Emmaus PA
- US 18049
-
- (610) 965-3514
Additional Information
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