AnzInternationalInc.com Outsourcing, Offshoring, BPO, Virtual Assistant Services,
ANZ is an International Contact Center and we are head quartered in Sweden with operational facilities and offices in 3+ global locations and is rapidly emerging as a trend setter in the BPO space. ANZ with its deep industry knowledge, process expertise and scale experience provides innovative and cost-effective outsourcing solutions as per our clients needs. We have extensive experience in running a variety of projects for clients in Australia, UK, Europe & USA. What we take very seriously are the English Accents, skills and experience level in all of our agents for customer support, technical support, 24 hour helpdesk and virtual assistants! We do pick and invest in fresh graduates, but only the best of the best!
Our agents are able to achieve higher results then our western counterparts. This is thanks to the mix of; Minimum 3 years of experience, Superb English Accent, Motivation and Drive!
ANZ International Inc. have some of the very best administrative support/CSR and sales professionals/TSR and they have proved there skills in the local and international market. We have our Main Office in Goteborg, Sweden and our offshore location in Lahore, Pakistan. Our Technical Division, PA.CorNar is headquartered in NSW, Australia and handles all our design and development projects.
Our company has launched an innovative way that will help you identify, create, and execute business growth solutions to move your business to the next level in both the online and offline world. PA.CorNar, our new Technical Division are providing our clients with excellent services outlined below:
The main Technical Services that we're offering are:
-Web Development & Design -E-Commerce Shopping Carts -Search Engine Optimization -Unlimited Hosting 99.9% uptime -Flash Development & Animation -Mobile Application Development -Advanced Web Development -Business Application Development -Business Enterprise Solutions -Graphic Design & Desktop Publishing -Business Identity Branding
Also our web development solutions help our customers build and better manage their business in the online world. We will maximise you business presence online. We build stunning website in 2D/3D for maximum visualisation effect and customer engagement.
Who we are: A team of executive administrative and office management staff experienced in diversified professional environments.
What we do: We work with you. We provide you with customized Administrative assistance, as well as Sales and Marketing services.
How you benefit: We not only accomplish the task at hand, we deliver quality so you can succeed.
We invite you to achieve greater results through strategic collaboration with ANZ International Resource Group where excellence and time matter.
We use all modern communication methods, and buyer chooses ones, that are most comfortable: - Elance message board - Skype - E-mail - Phone - ICQ - MSN Messanger - Yahoo Messanger
ANZ International Revolutionizing the way your business gets things done!
Our Outstanding Customer Service Puts Us Way Ahead Of All Other Inbound Call Centers We are confident our inbound call center can handle your calls as efficiently as any other company we are put up against, but you'll be hard pressed to find an inbound call center that will provide you with customer service superior to our own. Our inbound call center management team is available to you 24 hours a day.
We provide support by Phone (Call Center, incoming/outgoing), Fax, Email, and IM Our Call Center Is Equipped With Today's Latest Software and Technology Every call that comes into our inbound call center is handled by a professional Customer Service Representative who has a computer which automatically displays the proper greeting, custom on-screen scripting, product/service description, pricing, help desk, and much more!
Our Inbound Call Center Services Let You Concentrate Your Efforts On Running Your Business.
Let our state-of-art inbound call center handle the phones. Whether you need us to answer 100 calls or 10,000, you will find our service to be a professional and cost effective extension of your business. The Customer Service Representatives (CSR) in our inbound call center will always respond to your clients, customers or prospects in a timely, polite and professional manner. Let us use our years of experience to help you make your business more successful. Our Inbound Call Center Software Ensures That Every Call Record Is Available To You We have the ability to look at every call that comes into our inbound call center and provide you with the following information:
Date And Time Of Call Ring Time Hold Time (In Seconds) Talk Time (In Seconds) Customer Service Representative Disconnect Code
Our Inbound Call Center Can Provide You With This Information At Anytime So You Will Never Have A Question About How Well Your Calls Are Being Handled.
Inbound Call Center Services We Offer Include:
Appointment Setting Order Taking Catalog Sales Customer Service Answering Service Database Management Dealer Locator Service General Information Literature Fulfillment Market Research Surveys Membership Applications Opinion Surveys Overflow / After Hours 3rd Party Verification Ticket Sales Live Telephone Operators Up-Selling / Cross-Selling Direct Response For National & Cable TV Commercials Direct Response For National & Cable Infomercials Direct Response For National & Local Radio Commercials Direct Response For Web Site Direct Response For Print Ads And All Other Media Internet Sales Order Entry Insurance Claims Troubleshooting For Products And Services Insurance And Employment Verification Seminar Registration Paging Virtual Office Service Taking Credit Card Orders Reservation Desk Inquiry Service Voicemail Disaster & Outage Coverage Lead Generation / Qualification And More!
We have certified employees in all Microsoft Office Products, Corel Word Perfect, Works, PC Docs, and various HTML editors. We provide services with 100% accuracy and familiar with all facets of professional Administrative Support projects including Data entry and Customer Response as our major target. We have created various Excel spreadsheets and reports, as well as all types of professional office/legal documents. Our specialty is office efficiency and organization.
MICROSOFT WORD MICROSOFT EXCEL MICROSOFT ACCESS MICROSOFT FRONTPAGE Online Web Forms Online Form Submission Filling Forms Form Submission Web Research Mailing List Development Customer Service Administrative Support Excel Data Entry Access Data Entry File maker Data Entry WEB DESIGNING PRESENTATION REPORTS And More!
