Rsc02.net

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Permission Policy

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This permission marketing policy contains terms that are applicable to Responsys, Responsys' clients, and our clients' customers. Responsys provides email marketing solutions to its clients, including many Fortune 500 companies. Our clients use the Responsys Interact® product as a solution to deliver permission-based personalized communications to their prospects and customers. Responsys expressly forbids any of our clients from using the Responsys Interact product to deliver unsolicited commercial email and unsolicited bulk email. The term "commercial email" as used in this permission marketing policy does not include administrative email such as shipping notifications, employee notices, notices required by regulation or law, invoices, account statements, order confirmations, and other transactional and relationship email, as defined by CAN-SPAM.

Each client who uses the Responsys Interact product enters into a service agreement with Responsys agreeing to comply with our permission marketing policies, as well as all laws and regulations related to their email marketing activities. Responsys thoroughly investigates any complaint that a client is delivering unsolicited commercial email. For online registrations, Responsys asks its clients to provide Responsys with the online opt-in information for the email recipient who submitted a complaint that he or she received unsolicited commercial email. This online opt-in information includes the following:

If the individual enrolled via postal mail or other written means, Responsys asks its clients to provide the enrollment form; if the individual opted in via the telephone, then Responsys requests the script that was used to gain the individual's permission. Reports of a client sending unsolicited email may result in the suspension or termination of the client's access to the Responsys Interact product.