GetSatisfaction.com is a great tool to connect customers and companies
Get Satisfaction: People-Powered Customer Service
GetSatisfaction.com starts with the simple premise that good customer service starts with mutual trust between company and customer.
GetSatisfaction.com gets the process started by offering a few guidelines for both company & customer in an easy to use, transparent interface.
Customers of a product or company can ask questions, make suggestions, report problems, or post testimonials. From there employees of the company can reply to them in the public space, or other users/customers of the company can respond.
Get Satisfaction is a community that helps people to get the most from the products they use, and where companies are encouraged to get real with their customers.Get Satisfaction's About page
Contact
: [}}} GetSatisfaction]'s GetSatisfaction
Address
- 164 South Park Street
- San Francisco, CA 94107
Additional Information
- AboutUs.org uses GetSatisfaction and lists it as a way for people to contact them: AboutUs' GetSatisfaction profile.
Related Domains
External Links
KristinaWeis's Comments on GetSatisfaction.com
- KristinaWeis (delighted) : We recently started using GetSatisfaction here at AboutUs.org and it's been great so far. You can find us there via this link. It's wonderful to be able to connect with the people using our site and answer their questions in a public way so that the next person might find the answer to their question before asking it. Thu Jan 15 22:17:27 UTC 2009
