Bomgar.com US consultants for remote support, networking & other solutions
Title
Bomgar | Remote Desktop Support for any MAC or PC Anywhere: Help Desk Software
Description
Excerpted from the website:
- About Bomgar: Our Story
- Bomgar™ was founded in 2003 by Joel Bomgar while he was working as a network engineer at a local IT consulting company. Bomgar had years of experience and numerous technical certifications, including MCSE, CNE, ASE, CCNA, Net+, A+ and others. Before starting what became Bomgar Corporation, Bomgar was wasting hours a day traveling to and from customers' sites for in-person support calls. For many complex issues, phone support was not an option. Bomgar could not find a remote control solution on the market that was cost-effective and had all the features he needed, so he decided to work towards his own custom remote support solution. After completion of development, he was able to offer more effective support, bill more time and respond more quickly to customer issues. Finding his own productivity improve, Bomgar put the solution on the market to see if other support professionals had the same needs for an effective remote support solution. Bomgar™ was the result. Our remote support solutions enable clients to gain control of remote computers anywhere in the world in about ten seconds to offer IT support.
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